Get smart, context-specific suggestions directly aside the application you're using. With just a fingertip, access instructions tailored to your organization, presented in our known familiar and intuitive format for seamless user experience.
Got stuck in an application? Unsure how what the next step is? What format does the company policy prescribe for the input field? Instruction are available but it requires the user to open SelfGuide and find the correct instruction.
The browser extension is there to help, presenting instructions aside the application the user is working in. Directly open the relevant instruction, keep it aside and just follow the steps to overcome the situation.
After a period of preview and feedback, the browser extension is general available in the Chrome Web Store.
A summary of features:
Note: due too the latest changes suggestions might work less in the old releases of the browser extension
The multi-tenancy released earlier makes it possible to use an e-mail suffix in more then one SelfGuide tenant. The add user lane in the Settings has been updated to make it possible to specify the e-mail suffix along the prefix.
Note: this change is only applicable if the SelfGuide native identity provider is used.
Choosing the wrong tenant or specifying the wrong username happens to everyone once in a while. The tenant login page now has the option to go back and specify a different username. With this optimization, some unwanted edge case have been solved too.
The SelfGuide REST API is global available and can be used when the Advanced Integration add-on is part of the subscription. To keep information aligned, the notification within the product about using the application identities and REST API is updated and informs the user about the available documentation.
