Provide colleagues with organization-specific instructions, user guides, and training materials to ensure successful software implementations and migrations.
Create instructions regardless of the application. You can even create instructions that cover multiple applications.
To ensure colleagues quickly and accurately work with new or changing software, it's crucial that instructional material matches the application screens they use. Standard instructions often differ too much, leading to a lack of recognition for the user. Organization-specific instructions prevent incorrect use and reduce frustration among colleagues.
Create organization-specific instructions for the changed or new software, share them with colleagues, and use them to support and train your organization.
Simply perform the action you want to record. SelfGuide automatically creates an instruction, always described step-by-step in a consistent format. Bundle these instructions into user guides and training materials.
Send a link to colleagues or place it in a central location so that the instructions and user guides can be easily found.
Support and train your colleagues with organization-specific instructions, user guides, and training materials to achieve a successful migration/implementation.
Maak instructies ongeacht de applicatie. Je kunt zelfs instructies maken die gaan over meerdere applicaties.
Enkele voorbeelden van instructies gemaakt met SelfGuide
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“With SelfGuide, we are able to create and update software instructions very quickly. Users are enthusiastic about these instructions because they see step by step what actions they need to perform within an application. Software deployments have been much smoother since we've been using SelfGuide.”
Functional Administrator
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
“Where the process description explains 'what' should be done, SelfGuide explains 'how' it should be done, a great combination! For example, with SelfGuide, Woonbedrijf uses the translation of process descriptions into applications.”
“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”
“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”
“With SelfGuide, we have an IT support tool that is actually used by users and administrators. We save time in creation and maintenance, offer better support to users and have a central location.”
“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”
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