Provide colleagues with organization-specific instructions, user guides, and training materials to ensure successful software implementations and migrations.
Create instructions regardless of the application. You can even create instructions that cover multiple applications.
To ensure colleagues quickly and accurately work with new or changing software, it's crucial that instructional material matches the application screens they use. Standard instructions often differ too much, leading to a lack of recognition for the user. Organization-specific instructions prevent incorrect use and reduce frustration among colleagues.
Create organization-specific instructions for the changed or new software, share them with colleagues, and use them to support and train your organization.
Simply perform the action you want to record. SelfGuide automatically creates an instruction, always described step-by-step in a consistent format. Bundle these instructions into user guides and training materials.
Send a link to colleagues or place it in a central location so that the instructions and user guides can be easily found.
Support and train your colleagues with organization-specific instructions, user guides, and training materials to achieve a successful migration/implementation.
Maak instructies ongeacht de applicatie. Je kunt zelfs instructies maken die gaan over meerdere applicaties.
Enkele voorbeelden van instructies gemaakt met SelfGuide
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“With SelfGuide, we are able to create and update software instructions very quickly. Users are enthusiastic about these instructions because they see step by step what actions they need to perform within an application. Software deployments have been much smoother since we've been using SelfGuide.”
Functional Administrator
“During the AFAS implementation, our key users created on-the-go instructions with SelfGuide. Previously, it took two weeks to create instructional material, but with SelfGuide, this took place in between without having to reserve time. As a result, we didn't have to focus on the time-consuming process of making (old-fashioned) instructional material.”
Functional ERP manager
“During the AFAS implementation, our key users created on-the-go instructions with SelfGuide. Previously, it took two weeks to create instructional material, but with SelfGuide, this took place in between without having to reserve time. As a result, we didn't have to focus on the time-consuming process of making (old-fashioned) instructional material.”
Functional ERP manager
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
I&A Team Leader
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
I&A Team Leader
“Due to the transition from basic authentication to modern authentication, around 400 people had to reset the mail on their device. With the help of SelfGuide, an instruction could be created quickly and easily that was clear and simple to follow. In fact, users were amazed at how easy it was with SelfGuide.”
Incident Manager
“Due to the transition from basic authentication to modern authentication, around 400 people had to reset the mail on their device. With the help of SelfGuide, an instruction could be created quickly and easily that was clear and simple to follow. In fact, users were amazed at how easy it was with SelfGuide.”
Incident Manager
“In a fragmented work environment like ours, SelfGuide helps us enormously to create instructions for various applications in a uniform way with a large group of editors. Especially with new applications, this is our starting point for getting started with user support. It supports both our 1st and 2nd line support enormously by being able to answer a lot of questions.”
Functional Administrator
“In a fragmented work environment like ours, SelfGuide helps us enormously to create instructions for various applications in a uniform way with a large group of editors. Especially with new applications, this is our starting point for getting started with user support. It supports both our 1st and 2nd line support enormously by being able to answer a lot of questions.”
Functional Administrator
