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Welcome to SelfGuide
Do you have a question? Then feel free to ask one of our colleagues, and you’ll usually receive a response within 24 hours.
Want an immediate answer to your question? Take a look at the pages below.
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SelfGuide has all the features to easily create and maintain instructions, user guides and courses for all your applications.
Describe step-by-step how to perform a specific action using automatically generated screenshots. An instruction is easy to create, update, and user-friendly to follow.
The way to create instructions. Perform the action, the SelfGuide recorder does the rest.
Start the SelfGuide Recorder.
Perform the action you want to capture.
The SelfGuide Recorder automatically creates instructions.
Quickly and easily replace one or more steps to keep the instruction up to date.
Easily add extra steps to instructions afterwards without starting over.
Add textual explanations to a step to clarify it and link to files or web pages.
Mask sensitive information in steps so that it is no longer visible in the images.
The way to view instructions step by step.
Works on any screen size
Intuitive to use
Uniform
Follow at your own pace
Find instructions using the smart search bar.
Clarify which department, function, or application that instruction is intended for.
Import instructions created by our specialized content partners.
In User Guides, you organize your instructions in a clear structure with additional explanations.
Structure a User Guide by (sub)chapters.
Attach one or more instructions to each chapter, an image, and an optional description with additional explanations and references to external documents.
Briefly explain who the User Guide is intended for and a brief summary of the contents.
Import ready-to-use User Guides created by our specialized content partners.
Arrange instructions and exercises to provide a complete Course.
Apply structure through modules and one or more underlying sections.
Briefly explain what the training is about, who it is intended for and a brief summary of the content.
Create exercises from instructions that allow users to test whether they have mastered the content.
Enhance the training with a background image and a video with additional explanations.
Bring SelfGuide closer to the user and integrate it into your existing applications.
All instructions, user guides and courses can be accessed from a unique URL that does not change.
Make instructions, user guides, and courses visible to people outside the organization.
Use your existing organization user accounts to log into SelfGuide.
Seamlessly integrate instructions into other applications. Users can view instructions directly without having to navigate to SelfGuide separately.
As you work, get suggestions for relevant instructions based on your current screen. All directly from your browser without having to navigate.
Integrate seamlessly with existing systems via the REST API. Support searches from other applications, automate user management, and more.
Set up SelfGuide in such a way that it matches your organization and that its content is of high quality and maintains it.
Give users a role to control what they can see and do within SelfGuide. The following roles are available:
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User
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Editor
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SelfGuide Manager
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Admin
Allow users to provide feedback on instructions. Editors are automatically notified by email.
Make a person responsible for updating and improving a specific instruction.
Add your own company logo and image so that users can be recognized within SelfGuide.
Make instructions, guides, and training available exclusively to certain user groups.
SelfGuide is available in Dutch, English, German and French. Each user can choose the language themselves.
Choose a text that users see when they log into SelfGuide. Configurable separately for guest users.
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”
“Eerst knipten en plakten we screenshots in een Word-document. Daar ging ontzettend veel tijd in zitten per handleiding. Nu maken we in anderhalf uur in één keer 20-25 instructies. Dat was eerder ondenkbaar.”
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“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”
“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”
"Vanuit onze Academie willen wij leren heel toegankelijk maken en flexibel inrichten, met een sterke focus op zelfredzaamheid van de medewerker. Dat is waar SelfGuide mooi in faciliteert."
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”
“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”
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