SelfGuide has all the features to easily create and maintain instructions, user guides and courses for all your applications.
Describe step-by-step how to perform a specific action using automatically generated screenshots. An instruction is easy to create, update, and user-friendly to follow.
The way to create instructions. Perform the action, the SelfGuide recorder does the rest.
Start the SelfGuide Recorder.
Perform the action you want to capture.
The SelfGuide Recorder automatically creates instructions.
Quickly and easily replace one or more steps to keep the instruction up to date.
Easily add extra steps to instructions afterwards without starting over.
Add textual explanations to a step to clarify it and link to files or web pages.
Mask sensitive information in steps so that it is no longer visible in the images.
The way to view instructions step by step.
Works on any screen size
Intuitive to use
Uniform
Follow at your own pace
Find instructions using the smart search bar.
Clarify which department, function, or application that instruction is intended for.
Import instructions created by our specialized content partners.
In User Guides, you organize your instructions in a clear structure with additional explanations.
Structure a User Guide by (sub)chapters.
Attach one or more instructions to each chapter, an image, and an optional description with additional explanations and references to external documents.
Briefly explain who the User Guide is intended for and a brief summary of the contents.
Import ready-to-use User Guides created by our specialized content partners.
Arrange instructions and exercises to provide a complete Course.
Apply structure through modules and one or more underlying sections.
Briefly explain what the training is about, who it is intended for and a brief summary of the content.
Create exercises from instructions that allow users to test whether they have mastered the content.
Enhance the training with a background image and a video with additional explanations.
Bring SelfGuide closer to the user and integrate it into your existing applications.
All instructions, user guides and courses can be accessed from a unique URL that does not change.
Make instructions, user guides, and courses visible to people outside the organization.
Use your existing organization user accounts to log into SelfGuide.
Share instructions and user guides with other organizations and encourage information sharing.
Set up SelfGuide in such a way that it matches your organization and that its content is of high quality and maintains it.
Give users a role to control what they can see and do within SelfGuide. The following roles are available:
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User
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Editor
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SelfGuide Manager
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Admin
Allow users to provide feedback on instructions. Editors are automatically notified by email.
Make a person responsible for updating and improving a specific instruction.
Add your own company logo and image so that users can be recognized within SelfGuide.
Make instructions, guides, and training available exclusively to certain user groups.
SelfGuide is available in Dutch, English, German and French. Each user can choose the language themselves.
Choose a text that users see when they log into SelfGuide. Configurable separately for guest users.
“During the AFAS implementation, our key users created on-the-go instructions with SelfGuide. Previously, it took two weeks to create instructional material, but with SelfGuide, this took place in between without having to reserve time. As a result, we didn't have to focus on the time-consuming process of making (old-fashioned) instructional material.”
Functional ERP manager
“During the AFAS implementation, our key users created on-the-go instructions with SelfGuide. Previously, it took two weeks to create instructional material, but with SelfGuide, this took place in between without having to reserve time. As a result, we didn't have to focus on the time-consuming process of making (old-fashioned) instructional material.”
Functional ERP manager
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
I&A Team Leader
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
I&A Team Leader
“Due to the transition from basic authentication to modern authentication, around 400 people had to reset the mail on their device. With the help of SelfGuide, an instruction could be created quickly and easily that was clear and simple to follow. In fact, users were amazed at how easy it was with SelfGuide.”
Incident Manager
“Due to the transition from basic authentication to modern authentication, around 400 people had to reset the mail on their device. With the help of SelfGuide, an instruction could be created quickly and easily that was clear and simple to follow. In fact, users were amazed at how easy it was with SelfGuide.”
Incident Manager
“In a fragmented work environment like ours, SelfGuide helps us enormously to create instructions for various applications in a uniform way with a large group of editors. Especially with new applications, this is our starting point for getting started with user support. It supports both our 1st and 2nd line support enormously by being able to answer a lot of questions.”
Functional Administrator
“In a fragmented work environment like ours, SelfGuide helps us enormously to create instructions for various applications in a uniform way with a large group of editors. Especially with new applications, this is our starting point for getting started with user support. It supports both our 1st and 2nd line support enormously by being able to answer a lot of questions.”
Functional Administrator
