SelfGuide has all the features to easily create and maintain instructions, user guides and courses for all your applications.
Describe step-by-step how to perform a specific action using automatically generated screenshots. An instruction is easy to create, update, and user-friendly to follow.
The way to create instructions. Perform the action, the SelfGuide recorder does the rest.
Start the SelfGuide Recorder.
Perform the action you want to capture.
The SelfGuide Recorder automatically creates instructions.
Quickly and easily replace one or more steps to keep the instruction up to date.
Easily add extra steps to instructions afterwards without starting over.
Add textual explanations to a step to clarify it and link to files or web pages.
Mask sensitive information in steps so that it is no longer visible in the images.
The way to view instructions step by step.
Works on any screen size
Intuitive to use
Uniform
Follow at your own pace
Find instructions using the smart search bar.
Clarify which department, function, or application that instruction is intended for.
Import instructions created by our specialized content partners.
In User Guides, you organize your instructions in a clear structure with additional explanations.
Structure a User Guide by (sub)chapters.
Attach one or more instructions to each chapter, an image, and an optional description with additional explanations and references to external documents.
Briefly explain who the User Guide is intended for and a brief summary of the contents.
Import ready-to-use User Guides created by our specialized content partners.
Arrange instructions and exercises to provide a complete Course.
Apply structure through modules and one or more underlying sections.
Briefly explain what the training is about, who it is intended for and a brief summary of the content.
Create exercises from instructions that allow users to test whether they have mastered the content.
Enhance the training with a background image and a video with additional explanations.
Bring SelfGuide closer to the user and integrate it into your existing applications.
All instructions, user guides and courses can be accessed from a unique URL that does not change.
Make instructions, user guides, and courses visible to people outside the organization.
Use your existing organization user accounts to log into SelfGuide.
Share instructions and user guides with other organizations and encourage information sharing.
Gebruik SelfGuide om tijdens je werk suggesties te ontvangen voor relevante instructies op basis van je huidige scherm. Je kunt ook handmatig zoeken naar instructies als je vastloopt, allemaal direct vanuit je browser zonder te hoeven navigeren.
Integreer SelfGuide naadloos met bestaande systemen via de REST API. Hiermee kun je zoeken vanuit andere applicaties ondersteunen, gebruikersbeheer automatiseren en meer. Het is krachtig en eenvoudig te configureren voor ontwikkelaars.
Set up SelfGuide in such a way that it matches your organization and that its content is of high quality and maintains it.
Give users a role to control what they can see and do within SelfGuide. The following roles are available:
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User
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Editor
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SelfGuide Manager
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Admin
Allow users to provide feedback on instructions. Editors are automatically notified by email.
Make a person responsible for updating and improving a specific instruction.
Add your own company logo and image so that users can be recognized within SelfGuide.
Make instructions, guides, and training available exclusively to certain user groups.
SelfGuide is available in Dutch, English, German and French. Each user can choose the language themselves.
Choose a text that users see when they log into SelfGuide. Configurable separately for guest users.
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”
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“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
“Where the process description explains 'what' should be done, SelfGuide explains 'how' it should be done, a great combination! For example, with SelfGuide, Woonbedrijf uses the translation of process descriptions into applications.”
“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
“With SelfGuide, we have an IT support tool that is actually used by users and administrators. We save time in creation and maintenance, offer better support to users and have a central location.”
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
