Product updates

The latest news on SelfGuide updates. Stay informed about the newest features and improvements.

Update URL for TOPdesk KB API

November 15, 2024
Product

TOPdesk is migrating their KB API to a new URL and SelfGuide needs to move along.

Changes in this update:
  • Update URL for TOPdesk KB API
  • Bugfix update image & action in relation to censoring

Reorder search ranking

October 21, 2024
Product
REST API

A good ranking of search results is crucial to find the instruction you need to answer your question. We have reconfigured our search indexes to enhance the search results and better serve all of our users.

Changes in this update:
  • Reorder search ranking
  • Application identity with guest role (preview)
  • Course mobile responsive (preview)
  • REST API strict type handling
  • New application icons

Text cut off in Course section description

September 19, 2024
Hotfix
Product

A hotfix is deployed to solve a visual bug in the Course section description.

Changes in this update:

Enhance Step Action Visualization

July 30, 2024
Product

The instruction viewer has been made more intuitive by hiding the default step action. This change makes SelfGuide more intuitive for end users and also improves other use cases like using SelfGuide for instructions about a mobile device.

Changes in this update:
  • Enhance step action visualization
  • Adding a censor area near the image border is easier
  • UX improvements

Broken user detail lane

June 20, 2024
Hotfix
Product

A hotfix has been deployed to solve a bug introduced in the last release.

Changes in this update:

Use SelfGuide on mobile devices

June 12, 2024
Product

The previous release introduced the responsive instruction viewer to enable a user to open a link to an Instruction on a mobile device. In this release, we continue the mobile responsive journey by making other functionality mobile responsive too.

Changes in this update:
  • Use SelfGuide on mobile devices
  • Inform editor before starting the Recorder
  • Safari browser support
  • French language support
  • UX improvements
  • Bugfixes

Warn about window size in the Recorder

May 28, 2024
Hotfix
Recorder

A hotfix is deployed to solve an edge case editors might face and don't understand.

Changes in this update:

Error adding censor areas

May 21, 2024
Hotfix
Product

A hotfix is deployed to solve a bug with a high impact causing the Instruction editor showing errors

Changes in this update:

View instructions on mobile devices

May 15, 2024
Product
Recorder

Our users have free choice over which device they use to open a SelfGuide instruction, and it's up to us to support their choice. With this release, an updated Instruction viewer is available which responds to the screen size, including smaller screens such as on mobile devices.

Changes in this update:
  • View instruction on mobile devices
  • Updated step action icons
  • No icon for custom applications
  • Recorder performance improvement
  • Context menu visibility improvement

Intuitive close behavior

April 18, 2024
Product
REST API

A few releases ago the navigation in SelfGuide was improved so that an editor can directly start editing an Instruction from the viewer. Now, the navigation has been improved further so that the Close button behavior as well as the Share functionality are more intuitive and consistent.

Changes in this update:
  • Close returns to the previous window
  • New styling for the breadcrumb
  • Consistent close buttons & no share functionality in the edit window
  • No clipping of the crosshair
  • Search using REST API (preview)
  • Manage application identities (preview)
  • Application icons:
  • Bugfixes

Experience the convenience of SelfGuide for yourself