Product updates

We are excited to launch the refreshed look & feel for the course, designed to deliver a better user experience fitting the goal of the course. This new look & feel was presented in the last webinar and now released.

• Course look & feel
• Course mobile responsive

TOPdesk is migrating their KB API to a new URL and SelfGuide needs to move along.

• Update URL for TOPdesk KB API
• Bugfix update image & action in relation to censoring

A good ranking of search results is crucial to find the instruction you need to answer your question. We have reconfigured our search indexes to enhance the search results and better serve all of our users.

• Reorder search ranking
• Application identity with guest role (preview)
• Course mobile responsive (preview)
• REST API strict type handling
• New application icons

A hotfix is deployed to solve a visual bug in the Course section description.

While working on bigger features, a small release to enhance specific scenarios and solve some bugs.

• Don't automatically open the virtual keyboard on a mobile device
• Update recorder notification
• Update user using the REST API
• Bugfixes

The instruction viewer has been made more intuitive by hiding the default step action. This change makes SelfGuide more intuitive for end users and also improves other use cases like using SelfGuide for instructions about a mobile device.

• Enhance step action visualization
• Adding a censor area near the image border is easier
• UX improvements

A hotfix has been deployed to solve a bug introduced in the last release.

The previous release introduced the responsive instruction viewer to enable a user to open a link to an Instruction on a mobile device. In this release, we continue the mobile responsive journey by making other functionality mobile responsive too.

• Use SelfGuide on mobile devices
• Inform editor before starting the Recorder
• Safari browser support
• French language support
• UX improvements
• Bugfixes

A hotfix is deployed to solve an edge case editors might face and don't understand.

A hotfix is deployed to solve a bug with a high impact causing the Instruction editor showing errors

Our users have free choice over which device they use to open a SelfGuide instruction, and it's up to us to support their choice. With this release, an updated Instruction viewer is available which responds to the screen size, including smaller screens such as on mobile devices.

• View instruction on mobile devices
• Updated step action icons
• No icon for custom applications
• Recorder performance improvement
• Context menu visibility improvement

A few releases ago the navigation in SelfGuide was improved so that an editor can directly start editing an Instruction from the viewer. Now, the navigation has been improved further so that the Close button behavior as well as the Share functionality are more intuitive and consistent.

• Close returns to the previous window
• New styling for the breadcrumb
• Consistent close buttons & no share functionality in the edit window
• No clipping of the crosshair
• Search using REST API (preview)
• Manage application identities (preview)
• Application icons:
• Bugfixes