Since 2017, we've been making it easy for organizations to create, share, and manage software instructions. This is how we help your colleagues work optimally with applications.
The SelfGuide team consists of a close, experienced and dedicated group of people, often with a University of Twente background.
Kennis vastleggen en delen is een rode draad in deze ontwikkelingen. Wij helpen organisaties om hierin zelf slagvaardig en succesvol te zijn.
Het SelfGuide team bestaat uit een hecht, ervaren en toegewijde groep mensen, veelal met een Universiteit Twente achtergrond.
Wij zijn uitgedaagd om een oplossing aan klanten te leveren, die organisaties, teams en medewerkers beter laat werken met software applicaties.
Onze kernwaarden zijn:
Klantgerichtheid
Gedrevenheid
Professionele werkwijze
Werkplezier
Continuïteit
Financiële stabiliteit
“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”
“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”
“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
“Where the process description explains 'what' should be done, SelfGuide explains 'how' it should be done, a great combination! For example, with SelfGuide, Woonbedrijf uses the translation of process descriptions into applications.”
“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
“With SelfGuide, we have an IT support tool that is actually used by users and administrators. We save time in creation and maintenance, offer better support to users and have a central location.”
“We use SelfGuide in our organization to support our employees in all kinds of activities. The instructions are set up by our core users and then used by the organization's colleagues to perform new or repetitive tasks according to the process. That is trouble-free.”
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“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
