Provide employees with tools to improve their digital skills. Remove barriers by making instructions available and empowering users to become self-sufficient.
Create instructions regardless of the application. You can even create instructions that cover multiple applications.
Digital skills are crucial in the modern workplace. Support users with instructional material and empower them to be self-sufficient. This enhances productivity, reduces frustration, and helps your organization keep pace in a rapidly changing digital world.
Utilize SelfGuide to improve digital skills in your organization. By offering customized instructions, employees can develop their skills at their own pace. SelfGuide boosts confidence, accelerates the digital transition, and ensures a more effective approach.
Simply perform the action you want to record. SelfGuide automatically creates an instruction, always described step-by-step in a consistent format. It works for all applications.
Send a link to colleagues or place it in a central location so that the instructions can be easily found.
By directing your colleagues to SelfGuide, they can independently find answers to their questions. This contributes to improved digital skills.
Maak instructies ongeacht de applicatie. Je kunt zelfs instructies maken die gaan over meerdere applicaties.
Enkele voorbeelden van instructies gemaakt met SelfGuide
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“We support colleagues with uniform and accessible instructions created with SelfGuide. Colleagues in the primary process prefer to treat clients, which is why it helps them if instructions are provided as simply and unambiguously as possible. Growing digital skills mean more time for our clients, more job satisfaction and lower workload, ready for the future.”
Application Administrator
“During the AFAS implementation, our key users created on-the-go instructions with SelfGuide. Previously, it took two weeks to create instructional material, but with SelfGuide, this took place in between without having to reserve time. As a result, we didn't have to focus on the time-consuming process of making (old-fashioned) instructional material.”
Functional ERP manager
“During the AFAS implementation, our key users created on-the-go instructions with SelfGuide. Previously, it took two weeks to create instructional material, but with SelfGuide, this took place in between without having to reserve time. As a result, we didn't have to focus on the time-consuming process of making (old-fashioned) instructional material.”
Functional ERP manager
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
I&A Team Leader
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
I&A Team Leader
“Due to the transition from basic authentication to modern authentication, around 400 people had to reset the mail on their device. With the help of SelfGuide, an instruction could be created quickly and easily that was clear and simple to follow. In fact, users were amazed at how easy it was with SelfGuide.”
Incident Manager
“Due to the transition from basic authentication to modern authentication, around 400 people had to reset the mail on their device. With the help of SelfGuide, an instruction could be created quickly and easily that was clear and simple to follow. In fact, users were amazed at how easy it was with SelfGuide.”
Incident Manager
“In a fragmented work environment like ours, SelfGuide helps us enormously to create instructions for various applications in a uniform way with a large group of editors. Especially with new applications, this is our starting point for getting started with user support. It supports both our 1st and 2nd line support enormously by being able to answer a lot of questions.”
Functional Administrator
“In a fragmented work environment like ours, SelfGuide helps us enormously to create instructions for various applications in a uniform way with a large group of editors. Especially with new applications, this is our starting point for getting started with user support. It supports both our 1st and 2nd line support enormously by being able to answer a lot of questions.”
Functional Administrator
