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Municipalities

SelfGuide for municipalities

Digital transformation is important for municipalities. It provides efficient, data-driven management and better services to citizens. Using SelfGuide can help municipalities with this.

What municipalities use SelfGuide for

Making instructions quick and easy

Time-saving
User friendly
Uniform
Suitable for any application

Snel en makkelijk instructies maken

Tijdbesparend
Gebruiksvriendelijk
Altijd uniform
Geschikt voor elke applicatie

Improving digital skills in the workplace

Improve digital skills and self-reliance in your municipality.

Verbeter digitale vaardigheid in je organisatie.

Software migration & implementation

Instruct colleagues about changing business systems or other software.

Instrueer collega's over veranderende software.

Provide your citizen portal with instructions

Providing your customer portal with instructions

Support citizens in using your portal properly and quickly.

Ondersteun jouw klanten, burgers, cliënten of huurders.

Linking instructions to process descriptions

Enrich process descriptions, for example in Mavim or Sensus, with relevant application instructions.

Verrijk procesbeschrijvingen met applicatie instructies.

Onboarding new colleagues

Support new colleagues with instructions and training materials for your municipal applications.

Ondersteun nieuwe collega's met instructies en trainingsmateriaal.

Creating training materials

Easily and quickly create training materials for your case system and other municipal applications.

Maak eenvoudig en snel trainingsmateriaal voor jouw organisatie.

Common applications that municipalities provide instructions for

Instructions can be made from all municipal applications such as business systems, ERP, workplace, IT, facilities and more.

TOPdesk
Microsoft Teams
Procura
Topicus
Customer stories

How the Municipality of Enschede uses SelfGuide

“Due to the transition from basic authentication to modern authentication, around 400 people had to reset the mail on their device. With the help of SelfGuide, an instruction could be created quickly and easily that was clear and simple to follow. In fact, users were amazed at how easy it was with SelfGuide.”

Niels de Blok

Incident Manager

Experience the convenience of SelfGuide for yourself