Is SelfGuide completely free during the trial period?
Yes, during the trial period (30 days), SelfGuide is completely free and does not charge. We are convinced that you won't want to live without SelfGuide after 30 days.
Do I have to leave payment details for a trial?
No, the trial period is completely free, which is why we don't need any payment details from you. As soon as you convert the trial into a subscription, additional information is required.
What happens after the trial period?
We assume that you are convinced of the added value of SelfGuide for your organization, and in that case, the trial will be converted to a paid subscription and you can continue where you left off. If you are not convinced after the trial, the trial will be terminated and all data will be deleted.
What is the notice period?
If you purchase SelfGuide, you will do so for at least one year. After that, you can cancel monthly.
If I have questions during the trial period, where can I go?
Many answers can be found in the knowledge base, the FAQ and in our public instructions. Is the answer not listed or can't you find the answer? Then use the support form to leave your question and we'll get back to you as soon as possible.