SelfGuide chat
Welcome to SelfGuide
Do you have a question? Then feel free to ask one of our colleagues, and you’ll usually receive a response within 24 hours.
Want an immediate answer to your question? Take a look at the pages below.
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The government wants to make digital services more user-friendly so that more employees, citizens and entrepreneurs make use of them. The use of SelfGuide can support government agencies in this regard.
Sneller instructies
maken
Minder repeterende
vragen
The government wants to make digital services more user-friendly so that more employees, citizens and entrepreneurs make use of them. The use of SelfGuide can support government agencies in this regard.
SelfGuide helpt om digitale vaardigheden te verbeteren van collega's.
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Instructies in jullie portalen
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Digitale hulp voor minder digivaardig personeel
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Sneller zelfstandig
Leg alle processtappen vast in SelfGuide. Handig bij updates, software migraties en implementaties.
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Maak eenvoudig instructies van alle applicaties
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Integreer instructies op de juiste plek
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Laat medewerkers zelfstandig trainen
Nieuwe collega’s starten snel, en bestaande collega’s kunnen zelfstandig doorleren.
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Combineer instructies tot een training
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Altijd uniforme uitleg, in elke applicatie
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Minder druk op bestaande collega's
Kortere inwerktijd
Instructions can be created from all applications such as case systems, ERP, HRM, workplace, IT, facilities and more.
“With SelfGuide, we can make public work instructions available to our clients via our website. This allows them to receive support with applications at their own pace. Our clients find this very pleasant.”
“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”
“One of the functional administrators said: 'I used to really take a few days to get a manual in Word right. Now it's just a matter of minutes — click, click, done”. When users tell that to colleagues, it sells itself. All I have to do is make the connection.”
“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
“Growing digital skills means more time for our clients, more job satisfaction and lower workload, ready for the future.”
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
“We wanted to make instructions ourselves. The simplicity and speed to create and maintain instructions with SelfGuide is really impressive.”
“Our old user guides were awkward and time-consuming to update. With SelfGuide, we can quickly and easily create step-by-step instructions. This has greatly reduced our customer service and improved the satisfaction of our customers.”
“SelfGuide's strength lies in its simplicity. You can quickly create a short, complete and clear instruction or user guide. We save a lot of time solving user questions and see that employees become more self-reliant.”
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
“With our I&A department, we need to ensure that our employees have as much knowledge as possible about the software products we use. SelfGuide plays an important role in this.”
