SelfGuide for IT organizations

The growth of the IT sector is driven by the ongoing digitization of the economy and companies. The “as-a-service” trend also plays an important role. In order to properly serve the customers of IT companies, user adoption is a crucial aspect. Using SelfGuide can help IT companies with this.

What IT organizations use SelfGuide for

Making instructions quick and easy

Time-saving
User friendly
Uniform
Suitable for any application

Snel en makkelijk instructies maken

Tijdbesparend
Gebruiksvriendelijk
Altijd uniform
Geschikt voor elke applicatie

Improving digital skills in the workplace

Improve digital skills and self-reliance in your IT organization.

Verbeter digitale vaardigheid in je organisatie.

Software migration & implementation

Instruct colleagues about changing CRM/ERP or other software.

Instrueer collega's over veranderende software.

Providing your customer portal with instructions

Support your customers in using your portal properly and quickly.

Ondersteun jouw klanten, burgers, cliënten of huurders.

Linking instructions to process descriptions

Enrich the process descriptions in your IT organization with relevant application instructions.

Verrijk procesbeschrijvingen met applicatie instructies.

Onboarding new colleagues

Ondersteun nieuwe collega's met instructies en trainingsmateriaal.

Creating training materials

Easily and quickly create training materials for your CRM/ERP and other applications.

Maak eenvoudig en snel trainingsmateriaal voor jouw organisatie.

Common applications that IT organizations use to make instructions

Instructions can be created from all applications, such as CRM, ERP, workplace, IT, facilities and own applications.

Microsoft Azure
AWS
Hubspot
Salesforce
AFAS
Exact
Microsoft 365
Microsoft Teams
ServiceNow
TOPdesk
Customer stories

How TOPdesk uses SelfGuide to communicate about their software

“For us, instructions in SelfGuide fill exactly the gap between text and video when communicating information about our software. The format of the instructions allows us to bring information closer to our customers.”

Tim van Kester

Technical Writer

Experience the convenience of SelfGuide for yourself