Ontdek in deze whitepaper:
✔ Wat kenmerkende verschillen zijn tussen traditionele en moderne handleidingen.
✔ Waardoor traditionele handleidingen tot onnodig hoge kosten leiden voor organisaties.
✔ Hoe moderne handleidingen in de praktijk van onschatbare waarde zijn bij de digitale transformatie van organisaties.
✔ Welke concrete resultaten organisaties behalen door het gebruik van een platform voor handleidingen.
Cruciaal voor het realiseren van de digitale transformatie
Organisaties worstelen om de geboden kansen door de digitale transformatie te benutten. Uit onderzoek van McKinsey blijkt dat 70% van de digitale transformaties bij organisaties faalt om de beoogde doelen te behalen.
“De centralisatie van informatie vergroot de adoptiegraad van applicaties en vermindert de druk op onze interne helpdesk.”
Victor Wildschut
Teamleider I&A
“The instructions in SelfGuide are perfect for supporting colleagues, and the advantage for users is that they can review the work instructions at any time. In addition, we experience higher internal customer satisfaction and lower costs per report.”
Marriette Smits
IT Solution Coordinator
“Moore DRV digitized its onboarding process at the end of 2021. Every new colleague is included in an onboarding flow within SelfGuide before the first day of work. Digital onboarding has a clear added value for us; it is shorter, more concrete and therefore more efficient. All information is quickly available to everyone and you have little maintenance, new colleagues are immediately productive and we have no extra costs for an onboarding app.”
Sanne Goedbloed - Witting
Learning & development advisor
“Users seem to find the instructions created with SelfGuide clear and user-friendly. You can see that the instructions already resolve users' first-line help requests before they get in touch. It works perfectly.”
Sander de Vries
Product Owner Business Innovations
“When implementing or updating applications, time for knowledge transfer is often limited. With SelfGuide, we efficiently transfer knowledge, ensuring better software adoption and digitally skilled, self-sufficient employees.”
Roy van Keulen
IT Service Coordinator
"Easy, clear and time-saving!"
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ICT Advisor
“With SelfGuide, we are able to create and update software instructions very quickly. Users are enthusiastic about these instructions because they see step by step what actions they need to perform within an application. Software deployments have been much smoother since we've been using SelfGuide.”
Katja Hop
Functional Administrator
“Users really like to work with the tool.”
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Head of Operations
