Ontdek in deze whitepaper:
✔ Wat kenmerkende verschillen zijn tussen traditionele en moderne handleidingen.
✔ Waardoor traditionele handleidingen tot onnodig hoge kosten leiden voor organisaties.
✔ Hoe moderne handleidingen in de praktijk van onschatbare waarde zijn bij de digitale transformatie van organisaties.
✔ Welke concrete resultaten organisaties behalen door het gebruik van een platform voor handleidingen.
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Cruciaal voor het realiseren van de digitale transformatie
Organisaties worstelen om de geboden kansen door de digitale transformatie te benutten. Uit onderzoek van McKinsey blijkt dat 70% van de digitale transformaties bij organisaties faalt om de beoogde doelen te behalen.
“Users really like to work with the tool.”
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Information Analyst
“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
Paul Govers
Data-analist
“During the AFAS implementation, our key users created on-the-go instructions with SelfGuide. Previously, it took two weeks to create instructional material, but with SelfGuide, this took place in between without having to reserve time. As a result, we didn't have to focus on the time-consuming process of making (old-fashioned) instructional material.”
Katja Hop
Functional ERP manager
“We use SelfGuide to help our employees switch to the new version of Ons®. We record our way of working in instructions and thus quickly create training material.”
Richard de Fijter
IT Manager
“With the use of SelfGuide, it's much faster and easier to create instructions. As a result, we need much less time to fill our knowledge base. At the touch of a button, we integrate the created instructions with our TOPdesk environment.”
Tonny van der Putten
Digital Services Project Director
“An important goal for us was to create more instructions to improve the digital skills of end users. We can certainly see that we are succeeding in that.”
Mieke Hoogeveen
Automation specialist
“Due to the transition from basic authentication to modern authentication, around 400 people had to reset the mail on their device. With the help of SelfGuide, an instruction could be created quickly and easily that was clear and simple to follow. In fact, users were amazed at how easy it was with SelfGuide.”
Niels de Blok
Incident Manager
“With SelfGuide, we have an IT support tool that is actually used by users and administrators. We save time in creation and maintenance, offer better support to users and have a central location.”
Nick Verwaaij
Digital Workplace Trainer & Trainer
