Ontdek in deze whitepaper:
✔ Wat kenmerkende verschillen zijn tussen traditionele en moderne handleidingen.
✔ Waardoor traditionele handleidingen tot onnodig hoge kosten leiden voor organisaties.
✔ Hoe moderne handleidingen in de praktijk van onschatbare waarde zijn bij de digitale transformatie van organisaties.
✔ Welke concrete resultaten organisaties behalen door het gebruik van een platform voor handleidingen.
Cruciaal voor het realiseren van de digitale transformatie
Organisaties worstelen om de geboden kansen door de digitale transformatie te benutten. Uit onderzoek van McKinsey blijkt dat 70% van de digitale transformaties bij organisaties faalt om de beoogde doelen te behalen.
“We achieve concrete value by securing and centrally making specialized, technical and functional knowledge of applications available. In practice, you see that a new colleague resolves notifications using instructions in SelfGuide.”
Sander Hilgerink
I&A Team Leader
“When implementing or updating applications, time for knowledge transfer is often limited. With SelfGuide, we efficiently transfer knowledge, ensuring better software adoption and digitally skilled, self-sufficient employees.”
Roy van Keulen
IT Service Coordinator
“SelfGuide enables us to support the development and growth of our employees in a structured and efficient way. SelfGuide is a valuable tool that contributes to the continuous improvement of our internal processes and strengthens team engagement.”
Paul Govers
Data-analist
“By developing our own training material for the implementation of the new ECD-ONS, in which SelfGuide is an integral part, we were able to convey our vision and methodical work to employees. The result is that there are hardly any questions for the service desk in terms of content. The instruction was found to be simple and clear. The commissioning of the ECD went well.”
Mara Kremer
ICT Advisor
“By using SelfGuide, we are able to quickly and easily create training material that is specific to the Rijn & Ijssel Water Board. This increases recognition for the end user, which significantly increases the return on training.”
Nick Verwaaij
Trainer and trainer in organizational and digital change processes
“Due to the transition from basic authentication to modern authentication, around 400 people had to reset the mail on their device. With the help of SelfGuide, an instruction could be created quickly and easily that was clear and simple to follow. In fact, users were amazed at how easy it was with SelfGuide.”
Niels de Blok
Incident Manager
“SelfGuide ensures that we can efficiently create and update instructions, user guides and courses for applications. Static instructions and long (Word) documents are a thing of the past for employees of our organization.”
Tonny van der Putten
Application Administrator
“With SelfGuide, we can create application instructions and user guides in just 15% of the time compared to before. In addition, it saves considerable time for both administrators and users in maintaining, searching and sharing instructions.
Nick van Nunen
Process Change Manager
